“United Arab of Emirates is our country of domicile” and stipulate that the governing law is the local law. All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction in U.A.E.‘’Visa or MasterCard debit and credit cards in AED will be accepted for payment’’‘’Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website’’‘’Cardholder must retain a copy of transaction records and Merchant policies and rules’’‘’User is responsible for maintaining the confidentiality of his/her account’.
COPYRIGHT POLICY Content found on or through this Service are the property of ArtworX LLC. ArtworX LLC may terminate the privileges of any user who uses this Site to unlawfully transmit copyrighted material without a license, express consent, valid defense or fair use exemption to do so. If you submit information to this Site, you warrant that the information does not infringe the copyrights or other rights of third parties.
INTELLECTUAL PROPERTY Service and its original content (excluding Content provided by users), features and functionality are and will remain the exclusive property of ArtworX LLC and its licensors. Service is protected by copyright, trademark, and other laws of and foreign countries. Our trademarks may not be used in connection with any product or service without the prior written consent of ArtworX LLC.
REPRESENTATIONS BY YOU By visiting the Site, you represent, warrant and covenant that (a) you are at least 18 years old; (b) that all materials of any kind submitted by you to ArtworX LLC through the Site or for inclusion on the Site will not plagiarize, violate or infringe upon the rights of any third-party including trade secret, copyright, trademark, trade dress, privacy, patent, or other personal or proprietary rights. The customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.
LINKS AND SEARCH RESULTS Our Service may contain links to third party web sites or services that are not owned or controlled by ArtworX LLC.The Site may automatically produce search results that reference and/or link to third party sites throughout the World Wide Web. ArtworX LLC has no control over these sites or the content within them. ArworX LLC does not guarantee, represent or warrant that the content contained in the sites is accurate, legal and/or inoffensive. ArtworX LLC does not endorse the content of any third party site, nor does it make any representation or warranty about these sites, including that they will not contain viruses or otherwise impact your computer. By using the Site to search for or link to another site, you agree and understand that you may not make any claim against ArtworX LLC for any damages or losses, whatsoever, resulting from your use of the Site to obtain search results or to link to another site. If you have a problem with a link from the Site, you may notify us at firstname.lastname@example.org
TERMINATION We may terminate or suspend your account and bar access to Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of Terms. If you wish to terminate your account, you may simply discontinue using Service. All provisions of Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
GOVERNING LAW These Terms shall be governed and construed in accordance with the laws of Dubai UAE, which governing law applies to agreement without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have had between us regarding Service.
Shipping & Returns
SHIPPING POLICY Orders are usually dispatched within 2-3 days. Canvases and personalised items are made to order and can take longer. We are only able to ship within the UAE and we do so via a tracked 3-5 working day courier service. Depending on item we may ask for a signature on delivery.
RETURN & EXCHANGE POLICY We regret we are unable to exchange or refund any canvases, personalised prints or bespoke items unless faulty as they are made to order on an individual basis.
Prints that have not been personalised can be returned within 14 days of purchase. Any items returned must be in the original condition that you received them from us, with all packaging and cello wrapping intact. Please include a copy of your receipt (this will have been emailed to you). You will need to cover the cost of return postage. You will be responsible for the item until it reaches us. Therefore, for your own protection, we suggest you obtain proof of postage and postal insurance. We will contact you once we have received the package to tell you that your return is being processed. Please allow 14 days for processing the refund or exchange. In the unlikely event that your item is faulty or has been damaged in the mail, please ensure you keep the item and all the packaging. Please email us for replacement instructions.
Ordering from AARTWORX LLC is simple. Use our shopping cart and then pay securely via PayPal or using a debit or credit card via Stripe.
Both PayPal and Stripe are secure online payment systems that allow you to pay using either a credit or a debit card. You don't need to create an account with them either. Once your order has been placed, you will receive an email confirming your order and delivery details. You will receive a further email once your order has been shipped. Please be aware that we only accept payment in DIRHAMS/US DOLLARS. If you are purchasing from outside the UAE it is your responsibility to check the prevailing exchange rate and to familiarise yourself with any charges your credit or debit card company may charge for processing foreign currency transactions.
By registering or placing an order on this website, you consent to the collection, use and transfer of your information under the terms of this policy. Information that we collect from you When you visit, register or order products or services from us you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information.
We may also collect information about your usage of our website as well as information about you from messages you post to the website and e-mails or letters you send to us.
To maintain customer service standards and to assist staff training, we may record and monitor incoming calls.
Use of your Information Your information will enable us to provide you with access to all parts of our website and to supply the goods or services you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.
In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the website or our services. Further, where you have consented, we might also use your information to let you know by email about other products and services which we offer which may be of interest to you. If you change your mind about being contacted in the future, please let us know.
Disclosure of your Information The information you provide to us may be accessed by or given to third parties some of whom may be located outside the UAE who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfil and deliver orders, process credit card payments and provide support services on our behalf. We may also pass aggregate information on the usage of our website to third parties but this will not include information that can be used to identify you.
Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners. Countries outside the UAE do not always have strong data protection laws. However, we will always take steps to ensure that your information is used by third parties in accordance with this policy.
Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
Cookies Cookies are small amounts of information which we may store on your computer.
Unless you have indicated your objection when disclosing your details to us, our system will issue cookies to your computer when you log on to the site. Cookies make it easier for you to log on to and use the site during future visits. They also allow us to monitor website traffic and to personalise the content of the site for you. You may set up your computer to reject cookies by following the relevant instructions which can be found at www.aboutcookies.org. In that case, you may not be able to use certain features on our site. If you do not wish to receive cookies in the future, please let us know.
Security and Data Retention We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.
Accessing and Updating You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please Contact Us.
Contact All comments, queries and requests relating to our use of your information are welcomed and should be addressed us via the Contact Us form.